Privacy Policy

At Pivotal Pathways Consulting, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us in any capacity.

Information We Collect

We collect personal information in a variety of ways, including when you:

Visit our website.
Inquire about or use our consulting services.
Subscribe to our newsletter or other communications.
Contact us directly through email, phone, or other methods.

The types of personal information we may collect include:

Contact Information: Name, email address, phone number, and postal address.
Business Information: Company name, job title, industry, and other business-related details.
Technical Information: IP address, browser type, device information, and browsing activity on our website (e.g., through cookies or similar technologies).
Payment Information: For clients who pay for services, we may collect payment-related details (credit card number, billing address) through a third-party payment processor.

How We Use Your Information

We use the information we collect to:

Provide you with consulting services and respond to your inquiries.
Improve our website, services, and client experience.
Send you newsletters, marketing materials, or service updates (if you have opted in).
Process transactions and manage billing.
Comply with legal obligations and protect our rights.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, such as:

Payment processors
Website hosting and analytics providers
Marketing and email platforms

These third parties are contractually obligated to handle your personal information securely and only as necessary to provide their services to us.

We may also share your information if required by law, such as to comply with a subpoena or other legal process, or to protect our legal rights.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience on our website. Cookies are small files stored on your device that allow us to track your preferences and activity on our site. You can control cookie settings through your browser or device preferences.

For more information on our use of cookies and other tracking technologies, please refer to our [Cookie Policy] (if applicable).

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations or legitimate business interests.
Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions in our emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at [where can they reach you].

Retention of Your Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or process personal information from children. If you believe we have collected information from a child under the age of 13, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pivotal Pathways Consulting
Email: info@pivitalpathwayconsulting.com
Phone:708.320.1447
Address:

Disclaimer

This Privacy Policy is for informational purposes only and may need to be tailored based on your local jurisdiction and specific business practices. It is always advisable to consult a legal professional to ensure full compliance with relevant privacy laws, such as GDPR, CCPA, or other applicable data protection regulations.

Effective Date: January 2025